05).Employee Motivation on Employee
Performance
Motivation is one of the
integral elements that help a man succeed and achieve his personal goals. A
motivated individual can chart a course to success and eventually
self-development. Whenever such an individual works on something impossible, he
puts in his heart and soul to make it possible. Besides his skills, knowledge,
and experience, his motivation also plays a vital role in this endeavor. It is
for this reason; companies and organizations take their employees motivation
very seriously. According to a study conducted by
An intrinsic reward is an intangible award of
recognition or a sense of achievement motivation, in any endeavor when one
feels in the Maslow’s hierarchy as attainment in conscious satisfaction. It is
the knowledge that one did
something right, or
one made some
body's day better.
Hence reward management
systems (specifically
intrinsic rewards) positively
motivate employees and
ultimately affect their
individual and organizational performance. Pool and Pool (2007)
and Lok
and Crawford (2004) argue that there is an inevitable link between
motivation and job
satisfaction and motivation
with commitment off
employees. Similarly
perceived training effectiveness
is highly correlated
with the job
satisfaction of employee,
supporting the findings of Tsai et al, 2007).
Employee Performance
Employee performance is how a member of staff
fulfills the duties of their role, completes required tasks and behaves in the
workplace. Measurements of performance include the quality, quantity and
efficiency of work.
·
Performance
of the employee
is considered as
what an employee
does and what
he doesn’t do.
Employee performance involves quality and quantity of output, presence
at work, accommodative and helpful nature and timeliness of output. According
to the results of the study conducted by
·
To satisfy customers, firms do much effort
but do not pay attention on satisfying employees. But the fact is that customer
would not be satisfied until and unless employees are satisfied. Because, if
employees are satisfied, they will
do more work
therefore ultimately customers
will be satisfied
References
·
Ahmad,
M. B., Wasay,
E., & Malik,
S. U. (2012). Impact of
Employee Motivation on
Customer Satisfaction: Study of
Airline Industry in
Pakistan, Interdisciplinary Journal of Contemporary Research in
Business, 4(6), 531-539.
·
Chen, Y., Lou, H., 2002. Toward an
understanding of the behavioral intention to use a groupware application.
Journal of End User Computing 14, 1–16.
·
Deci,
E.L. and Ryan,
R.M. (2000), “The
‘what’ and ‘why’
of goal pursuits:
human needs and
theself-determination of behaviour”, Pshychological Inquiry, Vol. 11 No.
4, pp. 227-68Lovelock,
·
C.H. (1996), Services Marketing,
Prentice-Hall. Edirisooriyaa, W. A., 2014. Impact of Rewards on Employee
Performance:With Special Reference to ElectriCo.. Proceedings of the 3rd
International Conference on Management and Economics,, pp. 311-318.
·
Kuvaas, B. and Dysvik, A. (2009), ‘‘Perceived
nvestment in Employee Development, intrinsic Motivation and Work
Performance’’, Human Resource Management Journal, 19(3), pp. 217–236.
·
M
& Shafighi, A.
(2013). The Effect
of Work Motivation
on Employees’ Job
Performance: International
Journal of Academic Research in Business and Social Sciences, Vol. 3, No. 9
ISSN: 2222-6990.
Good article and agreed. Motivation impacts employee performance and as a result directly affects organizational commitment (Asim, 2013). When employees are motivated it inspires them to be more creative and loyal which leads to an increase in employee performance.
ReplyDeleteThanks for your comment Onita. Employee performance is actually influenced by motivation because if employees are motivated then they will do work with more effort and by which performance will ultimately improve (Azar, 1972)and (Shafighi,A 2013)
ReplyDelete